Privacy Policy

Your privacy is very important to us at Fresh Farms Exim

We recognize your right to confidentiality and are committed to respecting your privacy and recognizing your need for appropriate protection and management of personal information you share with us (the phrase “personal information” means any information by which you can be identified, such as your name, mailing address, email address, telephone number, etc.). The purpose of this privacy policy is to inform you what personal information we may collect from you, how we use such information, and the choices you have regarding our use of, and your ability to review and correct the information.

Types of Information Fresh Farms Exim

There may be times (such as when you purchase or order a product, or promotions, etc.) when we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, etc. We may also maintain a record of your product purchases.

Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive communications from us.

In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.

Using Information about You

We use the personal information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about Fresh Farms Exim.

To serve you better, we may combine information you give us online or in our stores. We may also combine that information with publicly available information. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.

Any personal information Fresh Farms Exim gathers from coupons (such as name, address and information about your purchases) delivered on our website or via email or direct mail will be never be sold. Fresh Farms will only share the information with a very limited number of carefully selected partners who are contractually bound to only use the information for the above-mentioned purpose and exclusively with and for Fresh Farms Exim.

To provide additional value to our customers, we may allow our vendors to provide offers to a select group of customers that may be interested in their brand(s). To ensure your personal data is protected, Fresh Farms will obtain the materials from the supplier and communicate offers directly to our customers. In all instances, the information will only be used to provide information and offers regarding products and services available at Fresh Farms Exim.

Information Sharing

Fresh Farms Exim will not sell or otherwise share personally identifying information with other people or non-affiliated companies except to provide services to you at your request, or as required by law.

Fresh Farms Exim may share aggregate data collected through its website that does not personally identify any party with other business partners in order to provide requested services that we do not provide directly. In these situations, this information will provided only in the aggregate and only to those business partners who agree not to disclose the information to other parties and agree not to use this information to solicit.

Editing, Updating, Correcting and Deleting Information About You

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from Fresh Farms Exim, please let us know by sending us an e-mail. Please be sure to include your e-mail address, mailing address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, mailing address or other personal information with us please contact us the same way.

Please note that any requests to remove or update your personal information may take up to ten days per e-mail-removal request, and 6-8 weeks per postal mail-removal request.

Security

We take precautions, including use of sophisticated encryption and authentication tools, to protect the security of your personal information that you share with us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our websites, and you do so at your own risk.

We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.

Policy Changes

If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our website. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of our website and will replace any prior policies that are inconsistent.